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News and Notes
September 4, 2019


I recently read a report from 2016 that quantified the total amount of free time baby boomers will have in retirement. With 10,000 baby boomers retiring each day liberating them from the demands of full time work, the Merrill Lynch/ Age Wave study estimated that over the next two decades that would equate to 2.5 trillion hours of extra time. Even allowing for the limitations of health, the need for many people to continue to work or to serve as family caregivers, and so forth, even a fraction of that still adds up to an enormous pool of talent!

So, what might that mean for us? Let's get creative - here are some possiblities - I'll start the list:

  • A very loud and active advocacy voice
  • An unparalleled volunteer cohort
  • A flexible, part-time workforce
  • Mentors, creators, educators, writers, learners, friends...

What are your ideas? Who is interested in exploring this further?

Also, be sure to look into attending our upcoming in-person events, Adults Mental Health First Aid certification on September 9 ( More Info / Register) and the Marketing and Communications Symposium on September 18 ( More Info / Register). 


- Jill | President and CEO, LeadingAge Maryland 

 Upcoming Events

Webinars & Events
Registration Required

September 9 - Mental Health First Aid Certification

September 18 - Marketing & Communications Symposium

October 27-30 - LeadingAge National Annual Meeting + Expo

Tuesday StandUp
Bi-Weekly | 10-10:15 AM

September 17 - Therapy Contracts Under PDPM

October 1 - Hazardous Drug Handling & Disposal USP 800 & EPA 266 Subpart P

Workforce Wednesdays
Monthly | 12-12:30 PM

October 2 - Huddles: How they can help drive engagement

November 6 - Understanding and Using Your HR Data

Housing Happenings
Monthly | 9-9:15 AM

September 18 - Building Collaborative Relationships with Home Health Providers

October 16 - Reasonable Accommodations

Peer Networking Forums
Members Only | Contact Allison for more details 

September 24 - Executive Assistants

September 25 - Life Enrichment

October 8 - Directors of Nursing

October 10 - Nursing Home Administrators

October 11 - Philanthropy

October 15 - Staff Educators

October 17 - Service Coordinators




LeadingAge Maryland Welcomes Fall Interns from Towson University's Healthcare Management program

Frank Assaro

Frank Assaro has a passion for working in aging services with a goal of becoming a Nursing Home Administrator. During his internship with us, Frank will be completing a research report that explores barriers related to increasing the utilization of palliative care and programs that increase utilization in other states.

Kelechi Onyenachi

Kelechi Onyenachi plans to obtain a Master’s degree in Public Health and pursue a career in policy development. During his internship with us, he will be producing a report for our Continuing Care Work Group which will examine the barriers to implementing Continuing Care at Home in Maryland, models that have worked in other states, and ways that Maryland members can collaborate on this important issue.

Are you interested in being a part of our Experience Committee?

We're looking to convene a group of creative minds from our non-profit and business members to help us shape the experience for attendees at LeadingAge Maryland's 2020 Annual Meeting. Do you want more opportunities for networking? Have ideas for how we might increase engagement and collaboration between attendees? We want to hear from you! Please contact Allison Ciborowski or 410-925-1295. 

What's working for you?

We know that our non-profit members are all rockstars in one way or another! Let's lift each other up by sharing our successes so that others might benefit too. If you've implemented a new procedure that allows your clinical team to spend more time with residents, or you've developed a great way to celebrate your top performers that keeps them motivated, or you have a HUD compliance tip, or any number of different ways that you might be positively making a change, we want to hear and share your story. Please contact Allison Ciborowski or 410-925-1295.


- Sponsor Highlight -

In 2019, Whiteford, Taylor & Preston has continued to serve as a leading law firm provider of timely, practical content for LeadingAge communities in Maryland, Virginia and nationally. So far this year, Whiteford’s webinars and panel presentations to LeadingAge Maryland audiences have addressed gun policy, legislative issues, patient safety, advertising/marketing litigation, best practices for collections, securities and tax regulations, trends in wage and hour law, and privacy issues. Presentations to LeadingAge Virginia audiences have covered medical marijuana, workplace harassment and guns in communities.

In October, Whiteford attorneys will speak at the LeadingAge National conference in San Diego on “Effectively Maintaining your Skilled Workforce in a Challenging Legal Environment” and “Understanding Privacy and Data Security in the Internet of Medical Things.” For more information about the firm and its services, please visit its website at


Webinars & Events



***Last Chance*** Can you demonstrate staff competency in behavioral health issues as required by CMS? Join us on September 9 for our Adult Mental Health First Aid Certification Course!

Mental Health First Aid Certification 
September 9 | Ingleside at King's Farm, Rockville, MD

- Offered in collaboration with LeadingAge DC - 


Register Now

Earn a nationally recognized certification in Adult Mental Health First Aid for just $199 - Open to members and non-members, it will prepare you to support someone developing signs of a mental illness or in an emotional crisis.

This 8-hour certification course uses role-playing and simulations to demonstrate how to offer initial help in a mental health crisis and connect persons to the appropriate professional, peer, social, and self-help care. The program also teaches the common risk factors and warning signs of specific types of illnesses.

It is not just for social workers – everyone will benefit from this information. And, it is a great way to demonstrate staff competency in behavioral health issues as required by CMS. The class is limited to 30 participants so you will want to sign up now. 


Marketing and Communications Symposium - Mid-Atlantic Life Plan/CCRC 
September 18 | Covenant Woods Retirement Community, Mechanicsville,VA

- Offered in collaboration with LeadingAge Virginia and LeadingAge North Carolina


Register Now

Join other marketing and communications professionals and learn the latest trends in digital marketing, public relations and applications. There will be lots of opportunities to ask questions and network with your peers. Topics include:

  • Harnessing the Opportunity of Online Reviews
  • Utilizing e-Tactics to Increase Revenue
  • Getting the Attention of the Adult Child
  • Creative Entry Fees and Initiatives


Finance and Strategy Symposium *** Save the Date***
November 21 | Location TBD

- Offered in collaboration with LeadingAge DC and Sponsored by Ziegler - 

Join finance, administration, marketing, clinical and other professionals for this one-day event, sponsored by Ziegler. The event will cover the most recent industry trends, highlights of innovative case studies from around the country, and ample time for networking! 

***Now Accepting Presentation Proposals for 2020 Annual Conference***

Submit your proposal

The 2020 theme is "Together"

We are a community of aging services professionals dedicated to one common purpose: advancing the lives of millions of elders in our collective care. Although we each play separate roles, we are able to accomplish more together than any of us could on our own. Join us as we explore together bold new strategies for propelling our field forward.


The Patient-Driven Payment Model (PDPM): Checking all the boxes before implementation

September 12, 2019 at 12PM ET

Learn More & Register


Wealth & Health Benefits: How to leverage retirement planning best practices to improve health benefits purchasing

September 12, 2019 at 11:30AM ET OR 3PM ET

Learn More & Register

We're All in this Together: Final Prep for PDPM

September 17, 2019 at 2PM ET

Learn More & Register


What: A narrowly focused, 15 minute learning experience referencing a current clinical, regulatory or operational issue associated with providing care, supports and services for older adults.

When: All calls are held 10-10:15AM every-other Tuesday. 

September 17 - Therapy Contracts Under PDPM
Irene Henrich, Director of Quality and Compliance, Flagship Rehabilitation

October 1 - Hazardous Drug Handling & Disposal USP 800 & EPA 266 Subpart P
Jennifer Hardesty and Bill Vaughn, Remedi

***Attention - New Call-In Details***

LeadingAge national has partnered with LeadingAge Maryland to offer a new, convenient way for members to explore practical ideas and solutions related to building engaged, healthy workforces within their organizations. A variety of topics, ideas, practices, and solutions will be discussed.All calls are held 12-12:30PM on the first Wednesday of each month. Space is limited to the first 250 callers. To join, use the following call in information: 

Please join from your computer, tablet or smartphone. 

You can also dial in using your phone. 
United States: +1 (224) 501-3412 
Access Code: 839-421-413 

Joining from a video-conferencing room or system?
Depending on your device, dial: 
839421413@ or 

New to GoToMeeting? Get the app now and be ready when your first meeting starts:  

October 2 - Huddles: How They Can Help Drive Engagement
Jalene Carpenter, Director of Customer Success, NRC Health

November 6 - Understanding and Using Your HR Data
Rob McMonagle, VP Talent Development & Acquisition, Asbury Communities, Inc.


What: Short, practical learning sessions for service coordinators, property managers, and other individuals who work with older adults in affordable housing settings.

When: The third Wednesday of every month from 9-9:15am

September 18 - Building Collaborative Relationships with Home Health Providers
Tina A. Poffenberger, Executive Director, St. John's Towers, St. John's Commons

October 16 - Reasonable Accommodations
Colleen Bloom, Director of Housing Operations, LeadingAge

Free networking and learning opportunities exclusively for non-profit members. Please share these opportunities with others in your organizations who would be interested to connect with and learn from peers. Most networks meet quarterly for an in person meeting. To be added to the email list for any of the our networks, please contact Allison Ciborowski. Find out more about our Peer Networks here

September 24 - Executive Assistants
10AM-2PM | Roland Park Place

September 25 - Life Enrichment
10AM-2PM | Baywoods of Annapolis

October 8 - Directors of Nursing
10AM-2PM | TBD

October 10 - Nursing Home Administrators
10AM-2PM | Broadmead

October 11 - Philanthropy
10AM-2PM | The Lutheran Village at Miller's Grant

October 15 - Staff Educators

October 17 - Service Coordinators
10AM-12:30PM | DePaul House & St. Joachim House

If you have questions or would like to attend any of these events please contact Allison Ciborowski or 410-925-1295. 


Emerging Leaders Fall 2019 Cohort Meets

On September 4, we welcomed our Fall 2019 cohort of Emerging Leaders. Attendees spent the day discovering more about their own personality and leadership styles, as well as learning how to best work with those of differing styles. Some of the words attendees gave to sum up their first day in the program included “insightful”, “compassion”, “introspective”, “listen’’, and “relationship building”. Our Spring 2019 cohort is already filling up – if you or someone you know would like to apply to attend, we invite you to submit an application. For more information on the emerging leaders program or to submit an application for the Spring 2019 Cohort, click here.

Our attendees represented many organizations including Ingleside at King Farm, Asbury Communities, Inc., Bethany Village, Asbury Methodist Village, Asbury Foundation, Roland Park Place, Chai Baltimore, Catholic Charities of Baltimore, Medline Industries, Inc., Lutheran Social Ministries of Maryland, and Edenwald.

Social Workers Peer Networking Forum Meets

On August 14, social workers gathered for a day of networking and learning at Ingleside at King Farm. Special thanks to Tish Stalnaker and the entire King Farm team for hosting, and to Liz Horn, Social Work Peer Network Co-Leader, for facilitating. The group discussed a variety of topics including the role of social work in admission and assessment processes, ethical considerations related to mental health, and many others. The next Social Work Peer Networking Forum will be held November 13 at Carroll Lutheran Village in Westminster, MD.

Spiritual Life Peer Networking Forum Meets

On August 15, the Spiritual Life Peer Networking Forum held a gathering at The Lutheran Village at Miller’s Grant. Special thanks to Stacey Brady for hosting and facilitating the meeting. The next Spiritual Life Peer Networking Forum will be held November 5 at Fairhaven in Sykesville, Maryland. 

Symposium - presentations now available for download

Evaluations were unanimous that the Summer Symposium on August 1 “was a good use of my time” and the speakers were knowledgeable and interesting. Ginger Cove did a fabulous job of hosting, as always. Technology was the over-arching topic and presentations included:

  • Technology Now and Then, John Grencer
  • What Aging Services Can Learn from Silicon Valley, Camille Roussell
  • Emerging Technology Trends and Case Studies, Scott Code
  • Beyond Keeping the Lights On, Rob Kerr and Panel

The LeadingAge Town Hall over lunch was lively and provided important input into the national policy agenda for 2020. If you weren’t there, you missed a great day! 

Click here to access the presentations for download.

Did you miss a recent #TuesdayStandUp #WorkforceWednesday or #HousingHappenings call? Don't worry, recordings are now available.

QAPI: What the last phase means and how to prepare for it
Sabrena McCarley, Director of Clinical Operations, RehabCare
Listen Now >

Resident Concierge Reps: A Creative Approach to Attracting New Talent
Angela Brown, CHRO, Cassia/Elim Care
Listen Now >

Listen to our past calls:

Housing Happenings >

Tuesday StandUp >

Workforce Wednesdays >



Visit our jobs page to see full listings.

To include an opening on our job board, please email our Communications Manager, Deanne Bellin.



National Lutheran Communities & Services Named One of the 2019 Best Workplaces for Aging Services by Great Place to Work® and FORTUNE

Chief Talent & Culture Officer Kathleen O’Halloran stated, “I feel honored and humbled to work with such an amazing team of caring people. Treating all people with respect regardless of who they are or what they do has been a guiding principle of NLCS and those who work here.” O’Halloran continued, “I’m inspired to see the way our team members care for each other and those we serve. Their continued dedication to NLCS is what allowed us to earn this distinction.” Read the Article >

Hospice of the Chesapeake CMO, Dr. Eric Bush, talks to  Your Health Magazine about staying connected with your loved ones in their final days

"There are simple ways to provide a comforting presence, to let them know they are loved and are still very much a part of your world," says Hospice of the Chesapeake CMO, Dr. Eric Bush. Read the Article > 

Fahrney-Keedy Home & Village Celebrates Grand Opening - Completion of the "Our Next Chapter" Construction Projects

The senior living community who has operated in Boonsboro, Md as a non-profit since 1905, has completed construction on a $14 million expansion endeavor which includes an Adult Day Service and Community Center AND a Memory Care Unit Expansion. The Adult Day Service Center and Community Center project is a two story, 12,500 sq. ft. facility. This project includes activity areas, country kitchen and dining areas, lounge areas, a library, and a beautiful walking garden. One building is addressing two needs. Read the Article > 

Homewood at Frederick 'Sunshine Readers' Volunteer at Local Elementary School

About a dozen volunteers from Homewood retirement community are known as the Sunshine Readers for the vibrancy they bring to Brunswick Elementary School students. They hop on the Homewood bus and are shuttled to Brunswick to volunteer one morning each week, helping first-graders perfect their reading and hone their spelling skills. The volunteers read books and help the youngsters phonetically sound out words. This intergenerational program is a great experience for all of those involved! Read the Article > 

Remedi SeniorCare Opens New Pharmacy in Houston, TX

Congratulations to our platinum sponsor, Remedi SeniorCare, on the opening of their newest pharmacy in Houston, Texas. Learn more > 


We love to hear from our members. Please send any information regarding transitions, events, accomplishments and awards to Deanne Bellin: 


Broaden Your Perspective and Discover New Possibilities

Get a close look at the larger picture of aging services today. There’s no better way than the LeadingAge Annual Meeting & EXPO to find out what’s working in different communities, states, and regions—and then bring that knowledge back to your own organization. Whether it’s through candid conversations with your peers, actively participating in thought-leadership sessions, or exploring the EXPO floor, you’ll broaden your view of new possibilities and connect with others who share your commitment and dedication. Join us in San Diego this October for the most transformative event in nonprofit aging services. Learn More & Register >

Join us for our Maryland, DC and Delaware Member Reception
Monday, October 28 | 5:15-7:15pm
Hilton San Diego Bayfront in the Elevation Room 

Join Us in National Workforce Development Month Campaign

LeadingAge has developed a toolkit to help LeadingAge state affiliates and members celebrate "National Workforce Development Month" during September. We know that this is our members' number one issue, and we want to build awareness and promote the variety of jobs in our field. Check out the toolkit > 

Volunteers STILL Needed for Center for Workforce Solutions Podcasts

Do you have members from these groups who would be interested in doing a short podcast on the phone? Email Susan Hildebrandt if interested

  • Displaced workers – people who used to work in, e.g., retail, but the company closed and they came into our field
  • Immigrants
  • Refugees
  • Administrators
  • Culinary
  • Fundraising and Development
  • Nursing
  • Nursing assistants


Casting a Wide Regulatory Net: Professional Standards of Quality

Remedi SeniorCare VP Education and Clinical Affairs, William M. Vaughan, reflects on the role of standards published by organizations outside of CMS in the nursing home survey process. So how do standards, published by organizations outside of CMS, gain traction in the survey process? The answer can be found at F658 (Comprehensive Care Plans), which reads in part, “The services provided or arranged by the facility ... must meet professional standards of quality.” Professional standards of quality are then broadly defined in the associated Guidance to Surveyors: “Professional standards of quality” means that care and services are provided according to accepted standards of clinical practice. Standards regarding quality care practices may be published by a professional organization, licensing board, accreditation body or other regulatory agency. A review of recently cited deficiencies under F658 provides insight into how surveyors are interpreting this regulation. Read the article >

RKL LLP Issues an Alert About Important PDPM Updates on CMS Webpage

CMS posted several updates regarding Patient Driven Payment Model (PDPM) as of August 30, 2019. The updated documents include Concurrent and Group Therapy Limit, PDPM Functional and Cognitive scoring, Interrupted Stay Policy, MDS changes and PDP Patient Classification, PDPM FAQs and the PDPM ICD-10 Groupings. 

The updates can be found here on the CMS PDPM page.

Elephant in the room: making a culture transformation stick with symbolic actions

Leaders across industries are familiar with the challenge of making—and sustaining—a cultural transformation. To signal that cultural expectations are changing, leadership should execute one or two carefully considered symbolic actions. Read the article > 

Busy, Busy, Busy: Introduction to the CMS Mega Rule Phase 3 Regulations: Planned Delays, Proposed Changes to the Rule, and Integration into Your Clinical Operations - Webinar Recording

A few of us listened in on this webinar and think that it could be a helpful resource for our members. View Recording >

New eBook "A Multigenerational Approach to Employee Engagement"

This free eBook, published by Senior Housing News and sponsored by our business member PointClickCare, defines the five generations of the senior living workforce and will address tips for retaining them. Download the eBook >

Many thanks to our Platinum Sponsors Assisted Rehab, Remedi SeniorCare and Ziegler. Please let us know if you are interested in joining us as a business member or sponsor. 

Community Search

Competency is Critical: What to Expect as Enhanced Competency Requirements Roll Out with Phase 3

Executive Assistants - Peer Networking Forum

Life Enrichment - Peer Networking Forum

Tuesday StandUp - Hazardous Drug Handling & Disposal USP 800 & EPA 266 Subpart P

Directors of Nursing - Peer Networking Forum

Nursing Home Administrators - Peer Networking Forum

Philanthropy - Peer Networking Forum

Staff Educators - Peer Networking Forum