Event Registration FAQ

How do I register for an educational program or conference?

Select "Calendar of Events" from the Education drop-down menu to see a list of upcoming events. Click on the link next to the event you want to register for and complete the online registration form. Be sure to complete all required fields.

PLEASE NOTE: If you are a LeadingAge Maryland member, you must log-in before registering in order to receive the discounted member rate. Please be sure to use your existing log-in information. If you've utilized the "forgot password" option and still need assistance, please contact info@leadingagemaryland.org. Do not create a duplicate member record when registering for an event. If you do not log-in first and/or you create an additional record for yourself, the record you create will not be linked to your membership account. As a result, you will be charged the nonmember rate and the difference will not be refunded.

Can I register for more than one educational program at a time?

Yes, when you are logged on, choose the specific program you want to attend, complete the registration, and then select "Save" or "Submit." Then you can go back to the Calendar, choose another program and repeat the registration process.

How do I pay for educational programs/events?

Once you complete the registration form, the system will ask how you plan to pay. You will have the option of payment by credit or debit card (MC, VISA, or AmEx) or by ACH. If you are paying by credit/debit card, complete all the information and once saved, you will be prompted to print the receipt. If you prefer to pay via check, reach out to info@leadingagemaryland.org.

Can I register more than one person at a time for a conference/webinar? And, can I pay for them all at once?

Yes, you may register more than one person at a time. After registering the first person, the system will ask if you want to register another person and so on. You can pay for all of the event registrations at one time.

NOTE: If registering multiple people for an event (rather than logging into each person's account for registration), there will be no record in their profile of that event.

The invoice/payment receipt will note each individual that was registered at the same time with the same payment method.

Each person registered will receive a confirmation email.

What is the Cancellation Policy?

Requests to cancel an event registration (aka cancellations) must be sent in writing to LeadingAge Maryland staff. Cancellations received seven (7) or more days before the start of the event will be refunded less an administrative fee ($50 for most events / $125 for conference). Cancellations received within six (6) days of the start of the event will be considered a 'no-show' and no refund will be issued to the registrant. Substitutions are accepted at no additional fee, but must be communicated with LeadingAge Maryland staff prior to the event. Requests for cancellation or substitutions should be sent to info@leadingagemaryland.org.

Notice of Filming and Photography

By registering and attending a LeadingAge Maryland event/meeting you grant LeadingAge Maryland full rights in perpetuity to use the images resulting from the photography/video filming taken at the event/meeting, and any reproductions or adaptations of the images for publicity or other purposes to help achieve LeadingAge Maryland's mission. This might include, but is not limited to, the right to use them in LeadingAge Maryland's printed publications, online publicity, social media, and press releases.

Can I see which events I’m registered for, or events I have attended in the past through the LeadingAge Maryland website?

Yes, on your "My Profile" page. If you signed onto the website to register, select "Event Registrations" and you can view the upcoming events for which you have registered or view those you have attended in the past. Please be aware that if someone registered you for an educational event without your log-in and password, there will be no record in your profile of that event. Also note that only paid event registrations will display (i.e. not Peer Networks, Housing Happenings or events hosted by our partners).